SUPPORT BOARD OVERVIEW & TIPS:

About Receiving Help from the Support Board: While all members may answer questions posted in the Support board, you should only rely on responses posted or confirmed by support moderators and website administrators. Any solutions provided by members of the community that are not verified by a staff member (as indicated by a light-green background) are provided as-is, and we cannot take responsibility for any of the results of said actions.

About Responding to Support Threads: If you feel you know the answer to a question, you are welcome to respond to the thread and politely offer assistance. Please be courteous and try to provide detailed and helpful solutions to users who may not be as advanced as you. We ask that you refrain from posting one-sentence solutions.

Please search for existing topics before creating one! It's quite likely someone else has already encountered a similar issue which was resolved. You can search for existing support threads by clicking here .

About Topic Tags:

* Topics denoted with the [OPEN] tag are awaiting a response from the end user. You are welcome to post in these threads if you are experiencing a similar issue so we may provide further support.

* Topics denoted with the [RESOLVED] title have been successfully answered and confirmed by a support moderator and the end user, and should be used as a reference. These topics are locked.

* Topics denoted with the [CLOSED] tag were either inactive for more than 30 days or the end user did not respond to a suggestion and confirm if the issue was resolved. These topics are locked.

file Windowed Mode Problem

  • subtract
  • subtract's Avatar Topic Author
  • Offline
  • Beginner Marbler
  • Beginner Marbler
  • Posts: 29
  • Thank you received: 4
25 Dec 2020 16:11 - 25 Dec 2020 16:25 #1
Yes, I have another problem. This time I can’t even play PQ because of it. If I launch PQ, the audio plays, tab shows on the tab bar, but no window appears. Clicking the tab icon does not open the window and moves my mouse to the bottom corner.
If you could help me, thanks!
Last edit: 25 Dec 2020 16:25 by subtract.
  • Weather
  • Weather's Avatar
  • Offline
  • Professional Marbler
  • Professional Marbler
  • Posts: 487
  • Thank you received: 264
09 Jan 2021 13:13 #2
The problem is probably that the window is set to be larger than your monitor. Try opening platinum/client/mbpPrefs.cs with a text editor and pasting this line at the bottom:
Code:
$pref::Video::resolution = "1280 720 32";
I believe your monitor's height has to be at least the full height of the window and taskbar combined to play in windowed mode.
  • subtract
  • subtract's Avatar Topic Author
  • Offline
  • Beginner Marbler
  • Beginner Marbler
  • Posts: 29
  • Thank you received: 4
15 Feb 2021 15:12 #3
thanks, i fixed it
Moderators: Doomblah
Time to create page: 1.214 seconds