SUPPORT BOARD OVERVIEW & TIPS:

About Receiving Help from the Support Board: While all members may answer questions posted in the Support board, you should only rely on responses posted or confirmed by support moderators and website administrators. Any solutions provided by members of the community that are not verified by a staff member (as indicated by a light-green background) are provided as-is, and we cannot take responsibility for any of the results of said actions.

About Responding to Support Threads: If you feel you know the answer to a question, you are welcome to respond to the thread and politely offer assistance. Please be courteous and try to provide detailed and helpful solutions to users who may not be as advanced as you. We ask that you refrain from posting one-sentence solutions.

Please search for existing topics before creating one! It's quite likely someone else has already encountered a similar issue which was resolved. You can search for existing support threads by clicking here .

About Topic Tags:

* Topics denoted with the [OPEN] tag are awaiting a response from the end user. You are welcome to post in these threads if you are experiencing a similar issue so we may provide further support.

* Topics denoted with the [RESOLVED] title have been successfully answered and confirmed by a support moderator and the end user, and should be used as a reference. These topics are locked.

* Topics denoted with the [CLOSED] tag were either inactive for more than 30 days or the end user did not respond to a suggestion and confirm if the issue was resolved. These topics are locked.

lock [READ] Support Moderators and replying to threads

  • IsraeliRD
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31 May 2011 06:41 #1
Dear members,

To better help guests and members with their support questions and decrease the amount of useless information given, we've decided to limit the number of people who can post solutions or help.

While we have no problems with guests and members alike asking support questions, we find that solutions could be posted much faster and with less hassle.

From now on, only members listed as 'Support Moderators' (and their name is part of the Moderator list of this board), can respond to support questions. However, if none of these Moderators post within 48 hours of the time of query, any member or guest can post and help in that topic.
If you know a solution and the Support Moderators do not, simply send a Personal Message to any Council Member requesting permission to post in that topic. If permission is given, do make sure to write in your post which of the Council Members had given you permission.

If you wish to become a Support Moderator, please read this topic on how to become one.

Thanks,
The Forum Administration
"matan, now i get what you meant a few years back when you said that "the level in mbg is beyond me" after the last rampage i noticed things were insane, and now i truly feel that too" - Dushine, 2015.
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