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lock [CLOSED] Super challenge

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06 Feb 2015 14:38 #1
Help me, When I invite my friend to super challenge he don't see my request, he tried to invite me but the same thing happened, what should we do?
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06 Feb 2015 20:34 - 07 Feb 2015 04:18 #2
Try/read this:
- Check to ensure that your network is not blocking certain ports. That could potentially interfere with gameplay. Check your friend's connection as well!
- Also check to make sure that all updates for Marbleblast to installed by checking the launcher's console tab and seeing if there are any discovered issues when you click Play.
- For helping us to find out the issue, you should press Ctrl-T when online, and then try and send the challenge request again. Afterwards, locate the install location of the game (not the launcher, but the actual executable and files), and then zip and upload console.log to these forums! This will trace all of the script execution in case it really is a bug.
- As I just said, it is quite possibly a bug in the game, which prompted the first section of my post. The game may know it is erroring in some way, but it may not be obvious that it is an error, so the game doesn't notify the user. Or maybe it is something else. Who knows.
- It could also be an issue in the leaderboards server itself. When you tried this, were the leaderboards fully operational, or were you getting signs of a reconnection, like the "old chat" displaying again?
- Here's another, final thought. Were you on the same network as your friend? It definitely could be that local (super) challenge "discovery" is not functional, which may be affecting you. Have you tried playing MBP when you are both at home, and seeing if it works then?

Might not be easiest to read, so feel free to ask for clarification on anything you find confusing. I tried to underline the points of focus to see.

~ PM
Last edit: 07 Feb 2015 04:18 by HiGuy. Reason: Sanity
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07 Feb 2015 04:16 #3
Generally, the reason super challenges do not send is due to one/both players not having activated their accounts. Make sure that you and your friend have both received the activation email (check your spam inbox) and activated your accounts. If the problem persists, let me know.

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13 Feb 2015 18:30 - 22 Feb 2015 18:49 #4
Hello,

Have you resolved this issue? Please reply back to us so that we can confirm what issue it was and so we can continue or resolve this topic as a reference to others.

EDIT: Locked due to user abandonment and inactivity. This topic is now closed.

~ PM
Last edit: 22 Feb 2015 18:49 by ProMarbler. Reason: Lock'd
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