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file PlatinumQuest Crashing because: HTTPSupport

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14 Nov 2017 18:08 #1
Why it shows me a error? How do i do?

It says

HTTPSupport is missing


How am i gonna do? TELL ME!

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14 Nov 2017 20:18 #2
I have the same problem, but i fixed it by redownloading it. If your antivirus blocks it, make an exclusion.
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14 Nov 2017 22:05 #3
Check that your antivirus is not flagging PQ (marbleblast.exe or any of the related DLLs) as a false positive. Just add the game directory as an exception to your AV and download any missing files by going to Advanced tab of the launcher, and running a Full Update.

This signature is real code
Code:
function clientcmd12dothepq() { commandToClient(LocalClientConnection, '34onthedancefloor'); }
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16 Nov 2017 14:44 #4
What is HTTPSupport? How do i download HTTPSupport? TELL ME!

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16 Nov 2017 15:03 #5
When i run full update, It still shows me an error!

Aw man, How am i gonna play it?

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16 Nov 2017 18:48 #6
Add an exclusion for your antivirus, that might be the problem.
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17 Nov 2017 03:56 - 17 Nov 2017 04:01 #7
We're working on a fix. For now you can mitigate the issue by following the directions in my previous post.

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Code:
function clientcmd12dothepq() { commandToClient(LocalClientConnection, '34onthedancefloor'); }
Last edit: 17 Nov 2017 04:01 by HiGuy.
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22 Nov 2017 14:06 #8
color=red]IN MY COMPUTER, ANTIVIRUS DELETED HTTPSUPPORT![/color]

HOW AM I GONNA PLAY THIS GAME NOW?

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23 Nov 2017 00:52 - 23 Nov 2017 00:55 #9

HiGuy wrote: Check that your antivirus is not flagging PQ (marbleblast.exe or any of the related DLLs) as a false positive. Just add the game directory as an exception to your AV and download any missing files by going to Advanced tab of the launcher, and running a Full Update.


Have you tried doing this? It looks like you've tried running an update without making an exception for your PQ directory in your antivirus. If you haven't tried that, try it and report back if it solved the issue. If it didn't work, well, we're working on a fix, as HiGuy said. Stop yelling.

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23 Nov 2017 07:15 #10
ultraleogx, do you even understand what HiGuy said? He told you to add an exception to the file HTTPSupport.dll in your antivirus program. If you don't know how to add an exception, go Google on it.
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23 Nov 2017 10:55 #11

ultraleogx wrote: IN MY COMPUTER, ANTIVIRUS DELETED HTTPSUPPORT!

HOW AM I GONNA PLAY THIS GAME NOW?


Chill out, kid, that's enough with the big red text.

If you are complaining about your antivirus deleting HTTPSupport.dll everytime you launch PQ (it's happening to me too), simply turn off your antivirus for the amount of time you play, and then, when you're done playing, re-activate it. As long as you know what you do, there's no infection risks.
Now, this applies only when your antivirus, for some reason, doesn't care about the exceptions you set.

You just do that until the next update, and you should be fine. No need to shout louder than a police siren.

You forget a thousand things everyday. Make sure Marble Blast isn't one of 'em.
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01 Mar 2018 18:24 #12
Good thing that i fixed it! Well, That's Antivirus's Fault for taking HTTPSupport.dll to Virus Vault!





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