Hello everyone!
Over the past few years, we've opened up the Marble Blast Support Forum to the entire community in the hopes that our wonderful members would be able to assist one another with the multitude of issues that may arise while playing Marble Blast. The Marble Blast Community Staff have especially been extraordinarily helpful with providing assistance to those whom ask of it. However, we've noticed a large decline in the quality and the overall assistance provided by miscellaneous posts from several members of our community.
At this point in time, we have locked down the Support Forum to require moderator or administrative review and approval of all posts before they are publicly visible. All members still have the ability to write responses in this forum, but they may not be publicly visible until a moderator or administrator reviews them. This was done to ensure the original member requesting assistance only reads helpful and descriptive responses to avoid confusion and frustration with our support system. We would also like to strongly recommend that users use our state-of-the-art Ticketing System for the fastest response time.
We hope these changes improve the overall quality of our Support to the majority of our users and we hope you, the community, understand why we must make these changes. We always strive to provide the absolute best experience possible for all of our members.
Thank you,
~Aayrl
Marble Blast Community Manager