SUPPORT BOARD OVERVIEW & TIPS:

About Receiving Help from the Support Board: While all members may answer questions posted in the Support board, you should only rely on responses posted or confirmed by support moderators and website administrators. Any solutions provided by members of the community that are not verified by a staff member (as indicated by a light-green background) are provided as-is, and we cannot take responsibility for any of the results of said actions.

About Responding to Support Threads: If you feel you know the answer to a question, you are welcome to respond to the thread and politely offer assistance. Please be courteous and try to provide detailed and helpful solutions to users who may not be as advanced as you. We ask that you refrain from posting one-sentence solutions.

Please search for existing topics before creating one! It's quite likely someone else has already encountered a similar issue which was resolved. You can search for existing support threads by clicking here .

About Topic Tags:

* Topics denoted with the [OPEN] tag are awaiting a response from the end user. You are welcome to post in these threads if you are experiencing a similar issue so we may provide further support.

* Topics denoted with the [RESOLVED] title have been successfully answered and confirmed by a support moderator and the end user, and should be used as a reference. These topics are locked.

* Topics denoted with the [CLOSED] tag were either inactive for more than 30 days or the end user did not respond to a suggestion and confirm if the issue was resolved. These topics are locked.

lock [CLOSED] Super challenge

  • Posts: 1
  • Thank you received: 0
06 Feb 2015 14:38 #1
Help me, When I invite my friend to super challenge he don't see my request, he tried to invite me but the same thing happened, what should we do?
The topic has been locked.
  • Posts: 787
  • Thank you received: 123
06 Feb 2015 20:34 - 07 Feb 2015 04:18 #2
Try/read this:
- Check to ensure that your network is not blocking certain ports. That could potentially interfere with gameplay. Check your friend's connection as well!
- Also check to make sure that all updates for Marbleblast to installed by checking the launcher's console tab and seeing if there are any discovered issues when you click Play.
- For helping us to find out the issue, you should press Ctrl-T when online, and then try and send the challenge request again. Afterwards, locate the install location of the game (not the launcher, but the actual executable and files), and then zip and upload console.log to these forums! This will trace all of the script execution in case it really is a bug.
- As I just said, it is quite possibly a bug in the game, which prompted the first section of my post. The game may know it is erroring in some way, but it may not be obvious that it is an error, so the game doesn't notify the user. Or maybe it is something else. Who knows.
- It could also be an issue in the leaderboards server itself. When you tried this, were the leaderboards fully operational, or were you getting signs of a reconnection, like the "old chat" displaying again?
- Here's another, final thought. Were you on the same network as your friend? It definitely could be that local (super) challenge "discovery" is not functional, which may be affecting you. Have you tried playing MBP when you are both at home, and seeing if it works then?

Might not be easiest to read, so feel free to ask for clarification on anything you find confusing. I tried to underline the points of focus to see.

~ PM
Last edit: 07 Feb 2015 04:18 by HiGuy. Reason: Sanity
The topic has been locked.
  • HiGuy
  • HiGuy's Avatar
  • Offline
  • Lead Developer
  • Lead Developer
  • PQ Developer Emeritus
  • Posts: 1334
  • Thank you received: 605
07 Feb 2015 04:16 #3
Generally, the reason super challenges do not send is due to one/both players not having activated their accounts. Make sure that you and your friend have both received the activation email (check your spam inbox) and activated your accounts. If the problem persists, let me know.

This signature is real code
Code:
function clientcmd12dothepq() { commandToClient(LocalClientConnection, '34onthedancefloor'); }
The topic has been locked.
  • Posts: 787
  • Thank you received: 123
13 Feb 2015 18:30 - 22 Feb 2015 18:49 #4
Hello,

Have you resolved this issue? Please reply back to us so that we can confirm what issue it was and so we can continue or resolve this topic as a reference to others.

EDIT: Locked due to user abandonment and inactivity. This topic is now closed.

~ PM
Last edit: 22 Feb 2015 18:49 by ProMarbler. Reason: Lock'd
The topic has been locked.
Moderators: Doomblah
Time to create page: 1.427 seconds