Marble Blast Platinum Support

We encourage you first of all to find solutions to your problem in this section's threads. If you do not thus find any solution, please take account of the following:

If you have a problem which prevents you from playing Marble Blast Platinum, please create a new thread on this board with a description of your problem as title. In your post please indicate the computer involved (Mac/PC, operating system).

If in playing Marble Blast Platinum you discover a bug, please post in the Community found Bugs/Mistakes sub-board.

If you need hints for the Marble Blast Platinum game, please post in the Hints, Videos and other Tips sub-board.

times PlatinumQuest won't install files

  • TheSpacedOutEgg
  • TheSpacedOutEgg's Avatar Topic Author
  • Offline
  • New Marbler
  • New Marbler
  • Posts: 6
  • Thank you received: 0
14 Sep 2018 22:59 #1
Recently I deleted the PlatinumQuest appdata folder, and the launcher that went with. I decided to re-download it today, and it just closes the launcher when I use it. I suspect that there is a .json folder that keeps attempting to load the game that somehow I forgot to delete in the process. The files in the console are listed as " marbleblast.com/pq/where/yeahboii-2/delete-win.json " and " marbleblast.com/pq/where/yeahboii-2/listing_win ". If anybody sees this post, can you please describe how to fix it? Thanks again!

Please Log in or Create an account to join the conversation.

  • HiGuy
  • HiGuy's Avatar
  • Offline
  • Lead Developer
  • Lead Developer
  • PQ Developer Emeritus
  • Posts: 1333
  • Thank you received: 604
15 Sep 2018 05:53 #2
Try going to the advanced tab of the launcher and pressing "Run full update"... it will attempt to redownload all the game files

This signature is real code
Code:
function clientcmd12dothepq() { commandToClient(LocalClientConnection, '34onthedancefloor'); }

Please Log in or Create an account to join the conversation.

  • TheSpacedOutEgg
  • TheSpacedOutEgg's Avatar Topic Author
  • Offline
  • New Marbler
  • New Marbler
  • Posts: 6
  • Thank you received: 0
15 Sep 2018 13:39 #3
Ok, thanks for that, but now the bar gets stuck in the center when it downloads the music file. Is there any other way to manually download it, like from the " marbleblast.com/pq/where/yeahboii-2/ " index?

Please Log in or Create an account to join the conversation.

  • HiGuy
  • HiGuy's Avatar
  • Offline
  • Lead Developer
  • Lead Developer
  • PQ Developer Emeritus
  • Posts: 1333
  • Thank you received: 604
15 Sep 2018 16:25 #4
Yeah you can download music.zip from there and extract it manually into your game files. The zip should have the full structure of where the files go.

This signature is real code
Code:
function clientcmd12dothepq() { commandToClient(LocalClientConnection, '34onthedancefloor'); }

Please Log in or Create an account to join the conversation.

Moderators: Doomblah
Time to create page: 0.746 seconds
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.