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Topic History of: Launcher crash

Max. showing the last 20 posts - (Last post first)

  • Anonymous
  • 's Avatar
17 Aug 2023 06:21

Finally got it fixed up, thank you.

  • ImHuule
  • ImHuule's Avatar
11 Jul 2023 10:07

Yo Do you see me? Being get crashed from MBL

  • Aayrl
  • Aayrl's Avatar
08 Jul 2023 03:20

Hi,

What Operating System are you running under? I know in Windows 10 and likely Windows 11 because of how PlatinumQuest is injecting code into the marbleblast.exe process at launch time, you may be running into an issue with Microsoft Defender (pre-installed and enabled by default in most Windows 10 / 11 systems these days) using SmartScreen to prevent the app from launching.

You can follow this guide to exclude the Marble Blast directory, which will be located in %APPDATA%\PlatinumQuest

support.microsoft.com/en-us/windows/add-...4a-47e4-c301afe13b26

Let us know if this helps.
~Aayrl

  • Weasle455
  • Weasle455's Avatar
21 Jun 2023 18:18

My antivirus doesnt show any files being blocked, could it be something else?

  • Anonymous
  • 's Avatar
17 Jun 2023 09:05

I had the same problem too. It was because my antivirus detected a false virus. Check your antivirus to see if it had blocked any PQ files

  • Weasle455
  • Weasle455's Avatar
16 Jun 2023 20:27

Whenever I open the Platinum quest launcher, as soon as I click play the program crashes. Anyone else having this problem?

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