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file Launcher crash

  • Weasle455
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16 Jun 2023 20:27 #1
Whenever I open the Platinum quest launcher, as soon as I click play the program crashes. Anyone else having this problem?
  • Anonymous
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17 Jun 2023 09:05 #2
I had the same problem too. It was because my antivirus detected a false virus. Check your antivirus to see if it had blocked any PQ files
  • Weasle455
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21 Jun 2023 18:18 #3
My antivirus doesnt show any files being blocked, could it be something else?
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08 Jul 2023 03:20 #4
Hi,

What Operating System are you running under? I know in Windows 10 and likely Windows 11 because of how PlatinumQuest is injecting code into the marbleblast.exe process at launch time, you may be running into an issue with Microsoft Defender (pre-installed and enabled by default in most Windows 10 / 11 systems these days) using SmartScreen to prevent the app from launching.

You can follow this guide to exclude the Marble Blast directory, which will be located in %APPDATA%\PlatinumQuest

support.microsoft.com/en-us/windows/add-...4a-47e4-c301afe13b26

Let us know if this helps.
~Aayrl
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11 Jul 2023 10:07 #5
Yo Do you see me? Being get crashed from MBL
  • Anonymous
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17 Aug 2023 06:21 #6
Finally got it fixed up, thank you.
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