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lock [Closed] Marble Blast Platinum Quest Demo won't open - DLL error

  • thebourret
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16 Aug 2016 00:27 - 15 May 2017 15:15 #1
Hello everyone, I just installed the demo version of Marble Blast Platinum Quest, and each time I try to open the game, I always received an error that says "the program can't start, because the ogg.dll is missing from your computer. Try reinstalling the program to fix this problem." After seeing this error multiple times, I tried reinstalling it, but the error kept popping up continuously, and I was never able to successfully start the game. Does anyone know what could be causing this error?

Many thanks
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Last edit: 15 May 2017 15:15 by Aayrl. Reason: Inactive for > 180 days. Closing Topic.
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  • HiGuy
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17 Aug 2016 07:10 #2
You're missing one of the DLL files that we included in the zip file download of the demo. Make sure your antivirus (if you have one) didn't mistakenly delete that file (sidenote: I've seen AVs get upset at MBPlatinum.dll before, but this would be something new).

If that doesn't help, try downloading the zip again from the post on the homepage.

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  • Anonymous
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24 Aug 2016 03:28 #3
Hello HiGuy, thank you for your suggestion, I happened to find out that the Windows XP computer that I used to try to run the game, does not have antivirus, so it can't be that the antivirus mistakenly deleted one of the files. I also tried to redownload it from the home page, but I kept on getting the same error. Please note that this error was popping up after clicking on the marbleblast.exe file BEFORE I installed the game when it was in a zip file. What else could be stopping the game from installing and running?

Many thanks
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  • thebourret
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24 Aug 2016 18:55 #4
Hello everyone, the ogg.dll file is in the game directory folder. I also tried moving everything that was in the zip folder into C:\Documents and Settings\Carolyn Plummer\Application Data but I kept on getting a new error that says "The procedure entry point CreateSymbolicLinkA could not be located in the dynamic link library KERNEL32.dll." These errors were happening when I clicked on the marbleblast.exe when it was in the zip folder just after downloading it from the website. Does anyone know what else could cause the game to not install, or start up?

Many thanks
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