SUPPORT BOARD OVERVIEW & TIPS:

About Receiving Help from the Support Board: While all members may answer questions posted in the Support board, you should only rely on responses posted or confirmed by support moderators and website administrators. Any solutions provided by members of the community that are not verified by a staff member (as indicated by a light-green background) are provided as-is, and we cannot take responsibility for any of the results of said actions.

About Responding to Support Threads: If you feel you know the answer to a question, you are welcome to respond to the thread and politely offer assistance. Please be courteous and try to provide detailed and helpful solutions to users who may not be as advanced as you. We ask that you refrain from posting one-sentence solutions.

Please search for existing topics before creating one! It's quite likely someone else has already encountered a similar issue which was resolved. You can search for existing support threads by clicking here .

About Topic Tags:

* Topics denoted with the [OPEN] tag are awaiting a response from the end user. You are welcome to post in these threads if you are experiencing a similar issue so we may provide further support.

* Topics denoted with the [RESOLVED] title have been successfully answered and confirmed by a support moderator and the end user, and should be used as a reference. These topics are locked.

* Topics denoted with the [CLOSED] tag were either inactive for more than 30 days or the end user did not respond to a suggestion and confirm if the issue was resolved. These topics are locked.

question-circle PlatinumQuest crashes instantly on startup (Windows 10)

  • telesticHarlequin
  • telesticHarlequin's Avatar Topic Author
  • Offline
  • New Marbler
  • New Marbler
  • Posts: 2
  • Thank you received: 0
15 Mar 2022 05:32 #1
I've been wanting to get into PlatinumQuest and like the subject line says, it crashes every time I launch it. I've tried redownloading and reupdating everything, and I've even tried moving where the game folder is to see if that helps. It doesn't seem to be the fault of the launcher, as when I've tried opening the game directly, it hasn't worked.

Each time I open the game, all I get is a black screen. My mouse is locked into the window as if it's working briefly, and then it generally unlocks around 3 seconds later?

I'm not sure if anyone else is having this issue, but if anyone can help with this issue it would be very appreciated.
Thank you!
Attachments:
  • telesticHarlequin
  • telesticHarlequin's Avatar Topic Author
  • Offline
  • New Marbler
  • New Marbler
  • Posts: 2
  • Thank you received: 0
15 Mar 2022 06:04 #2
Okay i think i fixed it?? for some nightmarish reason, switching to integrated graphics made it stop crashing.
  • Posts: 1
  • Thank you received: 0
12 Jan 2023 16:42 #3
I've been playing PlatinumQuest for a very long time and I haven't had any problems. I used to encounter them often, but the problem was in the Windows system.
  • Anonymous
  • Anonymous's Avatar
  • Visitor
  • Visitor
16 Oct 2023 14:05 #4
You might want to try running the game in compatibility mode for an older Windows version. To do this, right-click on the game's executable file, go to Properties, and navigate to the Compatibility tab.
Moderators: Doomblah
Time to create page: 1.026 seconds
We use cookies

We use cookies on our website. Some of them are essential for the operation of the site, while others help us to improve this site and the user experience (tracking cookies). You can decide for yourself whether you want to allow cookies or not. Please note that if you reject them, you may not be able to use all the functionalities of the site.